COMPANY OVERVIEW

BenMatt Refrigeration is a team of 5 professionals who have come together to beat the competition in the Refrigeration and Air Conditioning sector in Kenya as well as East and Central Africa as a whole. We are based in Nairobi, Kenya and have over 15 years experience in the industry and we take care of all your ice cream needs by providing you with ice cream moulds, ice lolly machines, soft ice cream dispensers, soft serve / soft mix, ice cube making machines, ice flake machines, slush machines and ice block machines. In addition we provide all refrigeration systems and equipment e.g. air conditioning machines, dairy equipment, butchery equipment, cold rooms, blast freezers, deep freezers, display counters, refrigerators and coolers..

Every year in October, you can find us at the Nairobi ASK Show at the entrance of the JuaKali Stand. Visit our stand to get a live demonstration of how the different machines work and also get a chance to taste the product after seeing it being produced. Our technicians will also be happy to answer all your questions.

With reliability, integrity and performance as our yardstick, our mission is to constantly endeavor in delivering quality services and give full value for money to our customers.

With proper and comprehensive understanding of our customers’ needs and expectations, we would impart excellent services, suggest complete solutions and provide innovative products at most competitive prices.

To enrich and enhance employees satisfaction so as to nurture long term association with them.

To be the largest manufacturer and importer of Commercial and Industrial Refrigeration Equipment in East and Central Africa

To become an industry leader through the development of innovative products, processes and services with singular focus on research and investment

Striving for excellence to benefit our customers by understanding and anticipating their needs and making customer service our top priority

Our values provide us with guidelines by which we strive consistently to deliver excellence in all projects that we undertake:

Customer first is our foremost value. Their satisfaction is our success

Excellent service at most competitive prices to our customers that brings value to their projects and serves their business priorities

Value and respect our fellow team members as we would our customers

To strive for innovation and improvement of our products and services for market leadership

To welcome challenges by accepting risks

To deliver excellent and exceptional results as a team by nurturing and nourishing talent

To maintain and uphold safety measures at all levels

Holding ourselves accountable to the highest possible standards.

Our main objectives are:

Complete customer satisfaction with zero tolerance of inefficiency

Maintenance of high quality standards in our work

Giving value-for-money to the customers by providing quality equipment at most competent prices

Back up the selling and marketing with excellent after-sales-service

Meeting diverse requirements of company’s varied customers under one roof

MEET THE TEAM

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